FAQ’s

HOW DO I PLACE AN ORDER?

Go on to the products and click to add to cart for order placements. Fill in all the required information and your order will be placed.

DO YOU OFFER CASH ON DELIVERY?

Yes, we do!

HOW WILL I KNOW IF ORDER IS PLACED SUCCESSFULLY?

Once your order is successfully placed, you will receive a confirmation email for your order on your provided email.  The email will have all the details related to your order. Order details can also be viewed at My Account -> My Orders if you have placed the order on your own online.

When will the order be dispatched?

The order will go into processing once the order has been placed successfully.

DO YOU TAKE ORDERS OVER THE PHONE?

All orders will be placed via the website.

HOW DO I CHECK THE STATUS OF MY ORDER?

Your order status is updated to you via emails and text message at every step. Once your order is placed you would receive an email or a text message with your order details. Again, after your order is dispatched we will send you a sms with your tracking details. Please check your spam and old sms- for the status of your order, if you don’t see any updates. In case of any unforeseen events which delay your order you would receive a special update from our end.

I GOT A CONFIRMATION CALL FOR MY ORDER. WHY IS THAT?

You receive a confirmation call for your order to verify if there isn’t any change with your order.

 

DO YOU ALLOW EXCHANGES?

We do, but the courier charges has to be paid for the pick up!